Capitec Bank Jobs: Customer Service Representative – Cape Town

Capitec Bank Invites Suitably Qualified Applicants for Bank Teller Positions (10 Posts)

Closing Date: Not Specified

Are you a charismatic and customer-focused individual who is passionate about delivering excellent service? Do you have what it takes to join our dynamic team at Capitec Bank? We are currently looking for 10 enthusiastic individuals to fill our Bank Teller positions in our Grahamstown branch.

What This Job Is All About

As a Bank Teller at Capitec Bank, you will be the face of our organization, providing top-notch service to our clients. Your role will involve welcoming clients, managing branch flow, and ensuring that our clients are satisfied with our services. You will be responsible for completing transactions on our self-service channels, including ATMs and online banking, while also learning about our products and services to provide expert advice to our clients.

What We’re Looking For

To be considered for this exciting opportunity, you will need to meet the following requirements:

1. Basic Requirements
   • A Grade 12 National Certificate or similar qualification
   • No prior experience is necessary, but a passion for learning and a desire to grow in your role is essential
2. Ideally
   • Some experience in a customer-service-oriented role, preferably in the retail, financial, or banking sector
   • Familiarity with Capitec Bank products and services is a plus

What Skills You’ll Need

To be successful in this role, you will need to possess:

• Excellent communication skills, both verbal and written
• Basic computer literacy, including proficiency in Microsoft Word, Excel, and Outlook
• Strong interpersonal and relationship-building skills
• The ability to learn quickly and adapt to new situations

What’s Expected

As a Bank Teller at Capitec Bank, you will be required to:

• Provide exceptional customer service to our clients
• Work with our self-service channels, including ATMs and online banking
• Complete transactions and assist clients with their queries
• Develop a deep understanding of our products and services to provide expert advice to our clients

Conditions of Employment

To ensure a smooth onboarding process, you will need to meet the following conditions:

• Possess a clear criminal and credit record
• Have fingerprints that are detectable/recognizable on Capitec Bank’s internal electronic banking system

Why Join Capitec Bank?

At Capitec Bank, we value diversity and aim to promote equity in our employment practices. We provide a dynamic work environment where you can grow and develop your skills, and our supportive culture will help you thrive in your role.

How to Apply

To join our team, follow these simple steps:

1. Take a short assessment to learn more about the role and our expectations
2. Complete your application by clicking on the link below

Click Here To Apply