✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.
GALXBOY Invites suitably qualified applicants to apply for its Junior IT Support Technician vacancy. The closing date for applications is 30 June 2026.
About the Role
GALXBOY is a proud South African street‑wear label that grew out of the vibrant, rebellious youth scene in the country’s big cities. The brand is known for bold graphics and a strong cultural vibe. As the company keeps expanding, it needs a fresh‑thinking Junior IT Support Technician to keep its computers, networks and software running smoothly.
The person hired will help coworkers solve tech problems, keep hardware and software up to date, and make sure all digital tools stay safe and reliable. Good communication, quick thinking, and a friendly attitude are key.
What You’ll Be Doing
1. Front‑line Tech Help
- Answer calls, emails or face‑to‑face requests from staff and outside users.
- Find out what’s wrong with PCs, laptops, printers or apps and fix the issue.
- Pass on more serious problems to senior IT staff when needed.
2. Setting Up and Maintaining Systems
- Install new computers, operating systems, software and peripherals.
- Run updates and patches to keep everything current.
- Keep track of software licences and make sure the company follows its own rules.
3. Keeping the Network Alive
- Help manage the office network (LAN, WAN, Wi‑Fi) so everyone stays online.
- Diagnose network hiccups, such as IP address conflicts, DNS errors, DHCP problems or VPN glitches.
- Apply basic security steps to protect network access.
4. Managing Hardware
- Assemble and configure new workstations, laptops and other tech gear.
- Record every piece of equipment in an inventory list.
- Fix broken hardware or arrange repairs with outside vendors.
5. Safeguarding Data
- Run regular backups and be ready to restore data if something goes wrong.
- Install and update antivirus, firewalls and other security tools.
- Teach staff simple habits for keeping data safe (strong passwords, locking screens, etc.).
6. Keeping Clear Records
- Write short notes about each problem, the steps taken, and the final fix.
- Update diagrams of the network and keep system configuration files current.
- Send routine reports to the IT Manager showing what was fixed and any recurring issues.
7. Training and Support
- Show teammates how to use new software, hardware and IT policies.
- Create easy‑to‑read user guides or short video tutorials.
- Help new hires set up their user accounts and explain the company’s IT rules.
What You Need to Bring
| Requirement | Why It Matters |
|---|---|
| Matric certificate | Shows you have completed high school. |
| Diploma or similar qualification in IT | Gives you the basic knowledge needed for the job. |
| Hands‑on experience as an IT Support Technician (or a similar role) | Proves you can actually solve real‑world tech problems. |
| Good with Windows and macOS | Most office computers run these systems. |
| Understanding of networking basics (TCP/IP, DNS, DHCP, VPN) | Helps you fix connection issues fast. |
| Familiar with Active Directory, Office 365 and other business software | These are the tools the company uses daily. |
| Basic idea of servers and user management | Allows you to assist senior staff when needed. |
| Knowledge of network security fundamentals | Keeps the company’s data safe from threats. |
| Experience with help‑desk tools and IT service management | Lets you log tickets and track resolutions efficiently. |
How to Apply
Ready to join a growing street‑wear brand while sharpening your IT skills? Click here to submit your application.
Remember: All applications must be in before 30 June 2026.
Why This Job Is a Good Fit for You
- Learn on the job: Work with a mix of Windows and Mac devices, plus the latest networking gear.
- Team environment: Help coworkers every day and become the go‑to tech person in a creative company.
- Career boost: Gain real‑world experience that looks great on a resume for future IT roles.
If you love solving puzzles, enjoy helping people, and want to be part of a brand that celebrates South African style, this Junior IT Support Technician position could be your next step. Apply today and start your tech journey with GALXBOY!