Capitec Bank Jobs: Title Service Consultant

Capitec Bank Job Vacancy: Service Consultant – West

Capitec Bank invites suitably qualified applicants to apply for the Service Consultant – West position. The closing date for applications is Not Specified. Apply by following the steps below:

What We’re Looking For

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. If you’re a people person with excellent communication skills, we want to hear from you!

Step 1: Take the Assessment

To see what this job is about and complete a short assessment, please click here!

Step 2: Apply for the Job

Once you’ve completed the assessment, finalize your application by clicking the link below to apply for the Service Consultant – West position.

Click Here To Apply

Purpose Statement

As a Service Consultant, you will be responsible for enhancing the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better.

Experience

• Minimum:
  • 3 to 6 months previous client service experience within a retail/financial/banking environment
  • OR if no experience, a candidate with a relevant tertiary qualification can be considered
• Ideal:
  • More than 1 year’s client service experience within a retail/financial/banking environment
  • Demonstrated track record of engaging in a sales and client-facing environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Commerce or Similar
• Certification in Finance or Banking

Knowledge

• Minimum:
  • Knowledge and understanding of:
    • Basic calculations
    • Retail/consumer service environment
• Ideal:
  • Knowledge and understanding of:
    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

Equality and Employment Equity

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.