✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.
Capitec Bank Invites Suitably Qualified Applicants to Apply for Device Disputes Agent Vacancies
We are excited to announce that Capitec Bank is seeking energetic and self-motivated individuals to join our team as Device Disputes Agents. If you’re passionate about providing excellent service and are looking for a challenging and rewarding career, this might be the perfect opportunity for you!
What to Expect
As a Device Disputes Agent, you will be responsible for providing effective service to our branches by efficiently investigating ATM-related disputes. This is a fantastic opportunity to work with a dynamic team and make a real difference in the lives of our customers.
Application Process
To apply for this exciting opportunity, follow these easy steps:
- Complete a Short Assessment: Before you apply, we want to get to know you a bit better. Please click here to complete a short assessment and learn more about what it’s like to work at Capitec.
- Finalize Your Application: Once you’ve completed the assessment, click the "Apply Now" button below to finalize your application.
Job Description
As a Device Disputes Agent, you will be responsible for:
- Providing effective service to branches by efficiently investigating ATM-related disputes
- Resolving customer queries and complaints in a professional and courteous manner
- Working collaboratively with the branch team to ensure excellent customer service
Requirements
To be successful in this role, you will need:
- Minimum 1-2 years’ experience in a contact centre environment
- Grade 12 National Certificate / Vocational or equivalent qualification
- Basic IT knowledge and proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent communication and problem-solving skills
- Ability to work a 45-hour week, including weekends and public holidays, on a shift basis, including night shift
Ideal Qualifications
While not essential, we prefer candidates with:
- Experience in a banking environment
- Knowledge of Capitec Bank systems, including Proview, Postilion, Terminals Monitor, SBL (Bancs), and ST Track
Conditions of Employment
As a Capitec Bank employee, you will be required to:
- Work a 45-hour week, including weekends and public holidays, on a shift basis, including night shift
- Have a clear criminal and credit record
Diversity and Equity
Capitec Bank is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Ready to Apply?
If you’re passionate about providing excellent service and are looking for a challenging and rewarding career, click the link below to apply:
Don’t miss out on this exciting opportunity! Apply now and take the first step towards a fulfilling career at Capitec Bank.
⚠️ Important Notice: Job links on this website may expire after the closing date. We advise all job seekers to verify the job's status before applying, as we are not liable for applications submitted to expired listings.
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