Markham invites suitably qualified applicants to apply for their various vacancies. The Closing Date for applications is the 26th June 2024
Empower Your Retail Career with Key Responsibilities and Qualifications
In the dynamic realm of retail, the success of a store hinges on adept leadership and strategic management. Dive into the intricacies of a retail job description to uncover the essential skills and qualifications vital for driving performance and customer satisfaction.
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
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Driving Turnover and Managing Expenses
Effective leadership in retail demands a keen focus on driving turnover. As a retail leader, your primary responsibility revolves around driving turnover to ensure the achievement of targets. Balancing this objective requires a delicate orchestration of various elements, from controlling expenses to managing stock losses.
People Management and Merchandising Excellence
Central to retail success is the skillful management of personnel. From recruitment to performance management, nurturing a cohesive team is paramount. Simultaneously, in-store merchandising strategy and standards play a pivotal role in shaping customer experiences and driving sales.
Qualifications and Skills
Embarking on a retail leadership role demands a blend of qualifications and skills. A Matric certificate sets the foundation, while a minimum of 3 years retail experience with 1 year in store leadership underscores proficiency.
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Essential skills include excellent leadership and business acumen coupled with high flexibility and adaptability. Strong interpersonal and communication skills foster productive relationships, while an orientation towards profit and turnover underscores strategic prowess.
Skills:
- Have an interest in fashion
- A passion for excellent Customer services and sales environment
- Figure and admin orientated
- Organised and thorough
- Profit and turnover driven
- Able to manage risk within the store
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Office Systems
- Policy & Procedures
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviors for Success
Success in retail extends beyond technical skills to encompass behavioral competencies. A proactive approach to opportunities and challenges underscores resilience and drive. Building robust relationships and customer-centric solutions forge lasting connections.
Closing Date:
06/26/2024, 10:07 AM