Pedros Call Centre Agent Vacancy – Apply Now

Are you ready to launch your career in customer service? Pedros is hiring Call Centre Agents to join their dynamic team. If you’re passionate about helping people, enjoy working in a fast-paced environment, and have the skills to handle inbound calls, this is your chance to shine!

📅 Application Deadline: 31 January 2025
📍 Location: Pedros Head Office

🌟 Why Join Pedros?

Pedros isn’t just another restaurant — it’s a growing brand where employees are valued and customers are at the heart of everything. This role offers you the chance to be the voice of the company and play a vital role in customer satisfaction.

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🛠️ Key Responsibilities

As a Call Centre Agent, you’ll be responsible for:
📞 Answering incoming calls from customers and providing top-notch service.
📋 Taking orders for both delivery and collection, ensuring customer preferences and special instructions are accurately recorded.
🍔 Knowing the menu inside out to assist customers with questions and recommend meals.
🔄 Handling modifications to existing orders, communicating them to the store.
📈 Upselling and cross-selling — recommend additional items to enhance the customer experience and boost store revenue.

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📚 What You Need to Apply

To qualify for this opportunity, you’ll need:
✔️ Matric (Grade 12) certificate
✔️ Computer literacy — basic computer skills are essential.
✔️ Strong phone etiquette — know how to be friendly, clear, and professional.
✔️ Excellent written and verbal communication skills — be ready to assist customers efficiently.
✔️ Experience with inbound calls and previous experience in a call centre or similar role.

💼 Why This Job is Perfect for You

  • 🌍 Be the voice of Pedros — help customers with their orders and questions.
  • 📈 Career growth — gain experience in customer service, which can open up future roles in the company.
  • 🎉 Work in a fun environment — be part of a growing brand that values its employees.

📍 How to Apply

Ready to start your journey as a Call Centre Agent at Pedros? Here’s how to apply:
1️⃣ Prepare your documents — Have your updated CV, certified copy of your Matric certificate, and any other supporting documents.
2️⃣ Submit your application before 31 January 2025.

Note: Only shortlisted candidates will be contacted. If you don’t hear from Pedros within 30 days after the closing date, consider your application unsuccessful.

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📢 Don’t Miss Out – Apply Before 31 January 2025!

This is your chance to work for a growing company where you can make an impact. Apply today and take the first step toward a rewarding career with Pedros!

Click Here To Apply

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