Momentum Health Solutions invites unemployed youth in Centurion to apply for 17 Temporary Customer Services Agent positions. This 6-month Workplace Readiness Programme offers hands-on experience in medical aid administration and insurance, equipping participants with invaluable skills. Applications close on January 3, 2025—don’t miss this career-launching opportunity!
Why Join Momentum?
Momentum Health Solutions, part of Momentum Metropolitan Holdings, is a trusted name in delivering innovative and integrated health solutions. As a leader in client services, Momentum is committed to empowering individuals through a culture of creativity and sustainable impact.
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This unique programme provides a chance to work with industry professionals, gain real-world experience, and build a solid foundation for a successful career in client services. While the programme doesn’t guarantee permanent employment, it offers the tools and knowledge needed to stand out in the competitive healthcare and insurance sectors.
What You’ll Be Doing
As a Temporary Customer Services Agent, your role will focus on delivering outstanding support and resolving client queries. Here’s what you’ll do:
Client Support Responsibilities:
- Respond promptly to client inquiries, ensuring resolution within agreed timelines.
- Take ownership of complaints, providing effective and professional solutions.
- Share accurate information and relevant documents with clients.
- Update client records in the company’s database.
Administrative Tasks:
- Complete all assigned reports and administrative tasks within deadlines.
- Adhere to compliance and legislative standards during interactions.
- Identify and report inefficiencies in systems or processes to improve service delivery.
Stakeholder Engagement:
- Build strong relationships with clients, intermediaries, and internal teams.
- Escalate unresolved issues to the appropriate departments.
- Provide regular performance updates to align with service standards.
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Who Should Apply?
Momentum is looking for dynamic, driven individuals with a passion for client service.
To qualify, you need:
- Education:
- A completed Grade 12 certificate.
- At least 40% in Mathematics or 60% in Mathematical Literacy.
- A minimum of 50% in English and another South African language.
- Additional Requirements:
- Reside within a 20km radius of the Meersig offices in Centurion, Gauteng.
- Be currently unemployed and committed to a 6-month programme.
- Upload certified copies of your matric certificate and ID (not older than three months).
- People with disabilities are encouraged to apply.
What Skills Will Set You Apart?
Momentum values candidates who:
- Pay close attention to detail.
- Communicate clearly, both verbally and in writing.
- Thrive under pressure and maintain a customer-first attitude.
- Are skilled at problem-solving and decision-making.
- Work well with others and adapt to collaborative environments.
- Manage their responsibilities effectively and take initiative.
Why This Programme Matters
This Workplace Readiness Programme is an incredible opportunity to:
- Gain hands-on experience in the healthcare and insurance sectors.
- Learn from industry experts while developing valuable professional skills.
- Improve your career prospects through structured training and real-world exposure.
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Ready to Apply?
Don’t wait—apply now! Applications close on January 3, 2025. Submit your documents and take the first step toward building a promising career with Momentum Health Solutions.