✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.
Dis‑Chem Pharmacies Limited invites suitably qualified applicants to apply for its Clinic Receptionist vacancy. The closing date for applications is 30 September 2026.
What the job is about
The Clinic Receptionist works at the Dis‑Chem pharmacy clinic in Westwood Mall, Westville (KwaZulu‑Natal). It is a permanent role that helps the clinic run smoothly. You will be the first point of contact for patients, take their details, book appointments, answer phones and keep the paperwork in order. The job needs someone who is organized, friendly and can stay calm when the clinic gets busy.
Main duties
- Welcome patients – check them in, help them fill out medical and insurance forms, and point them to the right area.
- Schedule visits – organize appointments so the flow of patients is steady and the doctors are not overloaded.
- Keep records tidy – make sure all files are up‑to‑date, accurate and stored safely.
- Answer calls – speak politely, give clear information, and pass messages to the right staff member.
- Handle payments – process medical‑aid claims, help with authorisation questions and collect any fees.
- Maintain the front desk – keep the reception area clean, organized and private.
- Support emergencies – follow the clinic’s emergency plan if a situation arises.
- Restock supplies – watch over stationery, equipment and other admin items.
- Follow rules – stick to all clinic policies, especially those about patient confidentiality.
- Follow up – contact patients for feedback or to answer any lingering questions.
What you need to have
| Requirement | Why it matters |
|---|---|
| Matric (Grade 12) | Minimum education level for admin work |
| Good speaking and listening skills | To talk clearly with patients and staff |
| Ability to stay calm under pressure | Clinics can get hectic |
| Polite phone manners | Calls are a big part of the job |
| Strong organizing skills | Keeping appointments and records straight |
| Careful data entry | Mistakes can affect patient care |
| Ability to follow step‑by‑step instructions | Ensures safety and compliance |
| Basic computer knowledge | Using the clinic’s software and email |
| Professional look and attitude | Represents the pharmacy well |
| Respect for privacy | Patient information must stay secret |
| Good time management | Juggling many tasks at once |
| Willingness to work shifts if needed | Clinics often need coverage at different times |
Why you might like this role
- Real impact – Every patient you help gets a smoother visit.
- Team environment – Work alongside pharmacists, nurses and other health workers.
- Skill building – Improve your admin, communication and customer‑service abilities.
- Stable job – A permanent position with a well‑known company.
How to apply
If you meet the requirements and think you can handle the front‑desk hustle, click the link below and submit your application before the deadline.
Apply for the Clinic Receptionist position
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