✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.
Capitec Bank Invites Applications for Service Consultant West Vacancies (X Number of Posts)
Closing Date for Applications: Not Specified
Are you passionate about delivering exceptional customer service in the banking industry? Do you have a knack for building strong relationships with clients and helping them achieve their financial goals? If so, Capitec Bank is looking for energetic and self-motivated individuals like you to join their team as a Service Consultant West.
About the Role:
As a Service Consultant West, you will play a vital role in enhancing the lives of our clients by providing outstanding customer service, fulfilling, and exceeding their needs. You will use the Global One product offering to support our clients in banking better and living better. If you have a passion for sales and client-facing environments, this role is perfect for you.
Responsibilities:
- Provide exceptional customer service to clients, addressing their queries and concerns in a timely and professional manner
- Use the Global One product offering to support clients in achieving their financial goals
- Build strong relationships with clients, understanding their needs and preferences
- Maintain accurate records of client interactions and transactions
- Work collaboratively with colleagues to achieve team goals and objectives
Requirements:
Minimum Qualifications:
- Grade 12 National Certificate / Vocational
- 3 to 6 months of previous client service experience within a retail/financial/banking environment
- If no experience, a candidate with a relevant tertiary qualification can be considered
Ideal Qualifications:
- More than 1 year’s client service experience within a retail/financial/banking environment
- Demonstrated track record of engaging in a sales and client-facing environment
- A relevant tertiary qualification in Commerce or a similar field
- Certification in Finance or Banking
Knowledge and Skills:
- Basic calculations and retail/consumer service environment knowledge (minimum)
- Capitec Bank Products, internal business processes and procedures, and organisational policies (ideal)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Computer literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment:
- Clear criminal and credit record
- Must have fingerprints that are detectable/recognisable on Capitec Bank’s internal electronic banking system
Why Join Capitec Bank?
- We are committed to diversity and strive to create a workplace that is inclusive and equitable for all employees
- We offer a competitive salary and benefits package
- Opportunities for career growth and development in a dynamic and growing organisation
- A chance to make a real difference in the lives of our clients
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, click the link below to apply:
Don’t miss this opportunity to join a leading banking institution and make a real difference in the lives of our clients. Apply now and take the first step towards an exciting career with Capitec Bank!
Note:
- Only shortlisted candidates will be contacted for an interview
- Applications that do not meet the minimum requirements will not be considered
- Capitec Bank reserves the right to make an appointment at any stage during the recruitment process
By applying for this role, you agree to our terms and conditions. We look forward to hearing from you!
⚠️ Important Notice: Job links on this website may expire after the closing date. We advise all job seekers to verify the job's status before applying, as we are not liable for applications submitted to expired listings.
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