Capitec Bank Jobs: Title Service Consultant

Capitec Bank Vacancy for Service Consultant in Mitchells Plain

Closing Date: Not Specified

Capitec Bank is inviting suitably qualified individuals to apply for the position of Service Consultant in Mitchells Plain. As a Service Consultant, you will be responsible for enhancing the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, and using the Global One product offering to support our clients to Bank Better and Live Better.

About the Job:

We are looking for energetic and self-motivated individuals who share our passion for service in the banking industry. As a Service Consultant, you will be the face of our bank and will be responsible for providing exceptional service to our clients. You will be required to understand and interpret our products and services, and to provide recommendations to our clients to help them achieve their financial goals.

Responsibilities:

• Provide exceptional client service to our clients, exceeding their expectations and building strong relationships with them
• Use the Global One product offering to support our clients to Bank Better and Live Better
• Understand and interpret our products and services, and provide recommendations to our clients to help them achieve their financial goals
• Work collaboratively with other team members to achieve business objectives
• Continuously improve our services and processes to ensure that we are delivering the best possible experience for our clients

Requirements:

• Minimum Requirements:
  • 3-6 months of previous client service experience within a retail/financial/banking environment (OR a relevant tertiary qualification)
  • Knowledge and understanding of basic calculations and retail/consumer service environment
• Ideal Requirements:
  • More than 1 year of client service experience within a retail/financial/banking environment
  • Demonstrated track record of engaging in a sales and client-facing environment
  • Knowledge and understanding of Capitec Bank products, internal business processes and procedures, and organisational policies, including the Branch Credit Granting Policy principles (BCGP)

Skills:

• Excellent communications and interpersonal skills
• Strong relationship management skills
• Computer literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment:

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

What We Offer:

• A competitive salary and benefits package
• Opportunities for career growth and development
• A dynamic and supportive work environment
• A chance to make a real difference in the lives of our clients

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please click on the link below to apply:

Click Here To Apply

Note:

Capitec Bank is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.