Capitec Bank Seeks Dedicated Service Consultant
Closing Date: Not Specified
Capitec Bank invites suitably qualified applicants to apply for the Service Consultant position. This role is perfect for individuals who are passionate about providing excellent client service and are eager to make a difference in the banking industry.
About the Job
As a Service Consultant, you will be responsible for enhancing the lives of our clients by providing exceptional client service. Your primary goal will be to fulfill and exceed client needs by utilizing the Global One product offering. This will enable our clients to bank better and live better.
Responsibilities
- Provide excellent client service, fulfilling and exceeding client needs
- Utilize the Global One product offering to support clients in banking better and living better
- Collaborate with internal teams to ensure seamless service delivery
- Stay up-to-date with internal business processes and procedures, as well as organizational policies
Requirements
- Minimum:
- 3-6 months of previous client service experience within a retail/financial/banking environment (or a relevant tertiary qualification)
- Ideal:
- More than 1 year of client service experience within a retail/financial/banking environment
- Demonstrated track record of engaging in sales and client-facing environments
Education
- Minimum:
- Grade 12 National Certificate/Vocational
- Ideal or Preferred:
- Relevant tertiary qualification in Commerce or similar
- Certification in Finance or Banking
Skills
- Excellent communications and interpersonal skills
- Ability to build strong relationships with clients and internal teams
- Proficiency in Microsoft Office (Word, Excel, Outlook)
Conditions of Employment
- Clear criminal and credit record
- Ability to have fingerprints detectable/recognizable on Capitec Bank’s internal electronic banking system
Why Join Capitec Bank?
Capitec Bank is committed to diversity and is an equal opportunities employer. We strive to create a workplace that is inclusive and empowering, where all employees can thrive and grow.
How to Apply
To be part of this exciting journey, follow these steps:
- Click here to learn more about the job and complete a short assessment.
- Apply by clicking the link below:
We look forward to hearing from you!
Disclaimer
Capitec Bank is an equal opportunities employer and is committed to diversity. All appointments will support the achievement of our employment equity goals, where feasible.