Capitec Bank Jobs: Title Account Analyst

Job Opportunity: Account Analyst Position at Capitec Bank

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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

Step 1: Get to Know Us
Take the first step in joining our team by clicking on the link below to learn more about life at Capitec and complete a short assessment: Click Here to Get Started!

Step 2: Finalize Your Application
Once you’ve completed the assessment, finalize your application by clicking the "Apply Now" button below:

Click Here To Apply

Job Summary:
We are seeking a highly skilled and experienced Account Analyst to join our team in Paarl. As an Account Analyst, you will play a crucial role in supporting the day-to-day running and maintenance of portfolios, providing exceptional customer service, and identifying cross-selling opportunities.

Key Responsibilities:

• Provide a central office-bound contact point for customer service queries and requests
• Assist with administration tasks and add value to clients through the identification of cross-selling opportunities
• Monitor all loan facilities in the portfolio on a daily basis against set parameters and conditions
• Develop and maintain strong relationships with clients to ensure their needs are met

Requirements:

• Minimum: 5 years of experience, with at least 1 year in the Business Banking environment
• Experience in preparing and motivating Credit applications is essential
• Diploma in Commerce or Banking
• Bachelor’s Degree in Banking or Commerce (Ideal)

Knowledge and Skills:

• Minimum:
  • Features, benefits, and value propositions of respective company product/service offerings
  • General banking practices and procedures
  • Understanding of how Business Banking operates, as well as understanding the business risks, industry risks, and financial requirements pertaining to the business market
  • Credit principles and practices, including an understanding of credit application, securities, and balance sheet requirements
  • The Financial Intelligence Centre Act (FICA)
  • Administration processes and procedures pertaining to Business Banking transactions
  • Client relationship management and service principles
• Ideal:
  • Competitor product offerings/ channels/ operational and marketing tactics
  • Capitec/Business Bank systems and processes

Essential Skills:

• Strong communication and negotiation skills
• Problem-solving and analytical skills
• Planning, organizing, and coordination skills

Conditions of Employment:

• Clear criminal and credit record
• Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Don’t miss out on this exciting opportunity to join our team at Capitec Bank. Apply now and take the first step towards a rewarding career in the banking industry!