Capitec Bank is Hiring! – Nkomazi Service Consultant Position – Not Specified
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Are you a people person with a passion for helping others? Do you want to join a dynamic team in the banking industry that values your skills and expertise? Capitec Bank is looking for energetic and self-motivated individuals to fill the role of Service Consultant in Nkomazi.
What’s the Job About?
As a Service Consultant, you will play a crucial role in enhancing the lives of our clients by providing excellent customer service, understanding their needs, and finding innovative solutions to meet their financial goals. You will be the face of Capitec Bank, representing our brand and values to our clients, and building strong relationships that last.
Step-by-Step Application Process:
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Take the First Step: Click on the link below to find out what this job entails and complete a short assessment:
CLICK HERE TO LEARN MORE AND COMPLETE ASSESSMENT - Finalize Your Application: Once you’ve completed the above step, click on the link below to submit your application:
CLICK HERE TO APPLY
The Role:
Purpose Statement:
As a Service Consultant, your purpose is to enhance the lives of our clients by providing exceptional customer service, meeting and exceeding their financial needs. You will leverage the Global One product offering to empower our clients to bank better and live better.
Experience:
Minimum:
- 3-6 months of previous client service experience in a retail, financial, or banking environment
- Or, if no experience, a relevant tertiary qualification will be considered
Ideal:
- More than 1 year of client service experience in a retail, financial, or banking environment
- A demonstrated track record of sales and client-facing experience
Qualifications (Minimum):
- Grade 12 National Certificate / Vocational
Qualifications (Ideal/Preferred):
- A relevant tertiary qualification in Commerce or similar
- Certification in Finance or Banking
Knowledge (Minimum):
- Basic calculations
- Retail/consumer service environment
Knowledge (Ideal):
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills:
- Communications Skills
- Interpersonal & Relationship Management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment:
- A clear criminal and credit record
- Your fingerprints must be detectable/recognizable on Capitec Bank’s internal electronic banking system
About Capitec Bank:
Capitec is committed to diversity and will strive to fill this position with a candidate from a diverse background that will support the achievement of our employment equity goals.