Capitec Bank Jobs: Service Consultant

Capitec Bank Invites Suitably Qualified Applicants to Apply for their Matatiele Service Consultant – East Vacancies (1 Post). The Closing Date for Applications is Not Specified.

Are you a people person with a passion for delivering exceptional customer service? Do you have what it takes to be part of a dynamic team that’s changing the face of banking in South Africa? If so, Capitec Bank is looking for you!

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. Take the First Step: To see what this job is about and complete a short assessment, please click here!
2. Finalize Your Application: Once you have completed the above, finalize your application by clicking apply below Click Here To Apply

Purpose Statement

As a Matatiele Service Consultant – East, you will play a vital role in enhancing the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs. You will use the Global One product offering to support our clients to Bank Better and Live Better.

Experience

• Minimum: 3 to 6 months previous client service experience within a retail/financial/banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered.
• Ideal: More than 1 year’s client service experience within a retail/financial/banking environment. Demonstrated track record of engaging in a sales and client-facing environment.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

**Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Commerce or Similar
• Certification in Finance or Banking

Knowledge

• Minimum:
  • Knowledge and understanding of:
    • Basic calculations
    • Retail/consumer service environment
• Ideal:
  • Knowledge and understanding of:
    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

About Capitec Bank

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

We are an equal opportunities employer and welcome applications from people of all backgrounds. If you’re passionate about delivering exceptional customer service and have what it takes to be part of a dynamic team, we want to hear from you!

So, what are you waiting for? Apply now and take the first step towards an exciting career with Capitec Bank!