Capitec Bank Job Vacancy: Manager Funeral Insurance Claims
Job Title: Manager Funeral Insurance Claims
Location: Stellenbosch, Western Cape
Job Type: Full-time
Closing Date: Not Specified
Job Reference: Not Specified
Application Link: Click Here To Apply
Are you a seasoned insurance professional looking for a new challenge? Do you have a passion for managing teams and ensuring operational efficiency? Capitec Bank is looking for a talented individual to join their team as a Manager: Funeral Insurance Claims. In this critical role, you will be responsible for overseeing funeral claims processing, ensuring that all claims are handled efficiently, fairly, and in compliance with industry regulations.
Job Summary:
As a Manager: Funeral Insurance Claims, you will play a vital role in driving innovation and enhancing the client experience within Capitec Bank’s funeral insurance claims department. Your primary responsibility will be to lead a team of claims handlers, ensuring that all claims are processed in a timely and efficient manner. You will be expected to optimize claims processes, manage and resolve complex claims, and ensure that all decisions are fair, efficient, and in line with industry standards.
Key Responsibilities:
- Oversee funeral claims processing, ensuring operational efficiency and regulatory compliance
- Lead a team of claims handlers, providing guidance and support to ensure high-quality claims outcomes
- Develop and implement processes to optimize claims handling, ensuring fair, efficient, and timely resolutions
- Manage and resolve complex claims, ensuring that all decisions are in line with industry standards and regulations
- Foster a high-performing, engaged team, promoting a culture of innovation and excellence
- Collaborate with cross-functional teams to drive business growth and enhance the client experience
- Stay up-to-date with industry developments, regulatory changes, and best practices, ensuring that all claims handling processes are compliant and effective
Requirements:
- A degree in a relevant field (e.g., insurance, finance, or business)
- Extensive experience in long-term and funeral insurance, with a strong focus on claims handling and management
- Proven track record of managing teams and driving operational efficiency
- Strong knowledge of the Policyholder Protection Rules (PPR) Rule 2A and Rule 17
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- A chance to work with a leading bank in the insurance industry
- The opportunity to make a real difference in the lives of our clients
If you are a motivated and experienced insurance professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Click on the application link below to submit your application, and take the first step towards joining our team as a Manager: Funeral Insurance Claims.
Application Link: Click Here To Apply
Note: Only shortlisted candidates will be contacted. If you have not heard from us within two weeks of applying, please assume that your application has been unsuccessful.
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