Capitec Bank Jobs: Decision Scientist (Customer Value Management)

Capitec Bank Invites Applications for Decision Scientist (Customer Value Management) – Stellenbosch

Capitec Bank is seeking a highly skilled and motivated individual to join their team as a Decision Scientist (Customer Value Management) in Stellenbosch. The successful candidate will play a critical role in driving business growth and customer retention through data-driven insights and actionable recommendations. This is a fantastic opportunity for a data enthusiast to join a leading financial institution and make a real impact.

Job Summary:

As a Decision Scientist (Customer Value Management) at Capitec Bank, you will be responsible for analyzing complex client data to identify trends and patterns, creating predictive models to forecast customer behavior, and developing actionable strategies to enhance customer lifetime value. You will work closely with cross-functional teams to understand business needs and develop analytical solutions that drive business growth and customer satisfaction.

Responsibilities:

• Analyze large datasets to uncover insights and trends that inform business decisions
• Develop and maintain dashboards and reports to track key performance metrics and monitor business progress
• Collaborate with stakeholders to understand business needs and develop analytical solutions that meet those needs
• Create predictive models and segmentation strategies to identify high-value customer segments and potential churn risks
• Conduct ad-hoc analyses to support strategic decision-making and inform business growth initiatives
• Continuously evaluate the effectiveness of customer value management initiatives and propose optimization strategies grounded in data insights
• Stay up-to-date with industry trends, best practices, and emerging technologies within data analytics and telecommunications

Requirements:

• Bachelor’s degree in a quantitative field such as mathematics, statistics, economics, or computer science
• Proven experience in data analysis and business intelligence, preferably in the banking or finance industry
• Strong analytical and problem-solving skills, with the ability to interpret complex data and communicate insights effectively
• Excellent communication and collaboration skills, with the ability to work with cross-functional teams and stakeholders
• Experience with data visualization tools and technologies, such as Tableau or Power BI
• Strong business acumen and understanding of the banking and finance industry
• Ability to work in a fast-paced environment and prioritize multiple projects and deadlines

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development in a dynamic and innovative organization
• Collaborative and supportive work environment with a team of experienced professionals
• Recognition and reward for outstanding performance and contributions to the organization
• Access to cutting-edge technology and tools to support your work and development

How to Apply:

If you are a motivated and analytical individual with a passion for data-driven decision-making, we encourage you to apply for this exciting opportunity. Please submit your application through the link below:

Click Here To Apply

Closing Date:

Not Specified.

We look forward to receiving your application and considering you for this exciting opportunity to join our team at Capitec Bank!