Capitec Bank is Hiring: Service Consultant Vacancies Open!

✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.

Are you ready to join one of South Africa’s leading banks? Capitec Bank is searching for enthusiastic and customer-oriented individuals to fill Service Consultant roles across South Africa. Whether you have experience in client service or are starting fresh with a relevant qualification, this is your chance to grow with Capitec and help clients “Bank Better, Live Better.

Why Join Capitec?

Capitec is committed to transforming the lives of their clients by delivering exceptional service and innovative banking solutions. As a Service Consultant, you’ll play a vital role in supporting customers with the bank’s Global One product, ensuring their needs are met efficiently and professionally.

Position Details

Job Title: Service Consultant
Location: South Africa (Various Locations)
Deadline: Ongoing (Apply ASAP!)

What You’ll Bring to the Role

Experience:

Minimum:
- 3 to 6 months of client service experience in retail, financial, or banking environments.
- OR a relevant tertiary qualification if no prior experience.
Ideal:
- Over 1 year of client service experience in retail, financial, or banking sectors.
- Proven ability to thrive in sales and customer-facing roles.

Qualifications:

Minimum Required:
- Grade 12 National Certificate / Vocational.
Preferred:
- Tertiary qualification in Commerce, Finance, or a related field.
- Certification in Finance or Banking.

Knowledge:

Essential:
- Basic calculation skills.
- Understanding of retail or consumer service environments.
Preferred:
- Familiarity with Capitec Bank’s products and processes.
- Knowledge of internal business policies, especially the Branch Credit Granting Policy (BCGP).

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Skills You Need:

Excellent communication and interpersonal skills.
Strong relationship management abilities.
Proficient in MS Word, MS Excel, and MS Outlook.

Conditions of Employment:

Clear criminal and credit records.
Fingerprints must be identifiable on Capitec’s electronic banking system.

Your Role as a Service Consultant

As a Service Consultant, your mission is to:

Deliver outstanding client service to exceed customer expectations.
Educate clients about Capitec’s innovative Global One product.
Enhance customer experiences by addressing their financial needs effectively.

Why Work at Capitec?

Be part of a team that values diversity and supports employment equity goals.
Join a company that prioritizes innovation, personal growth, and client satisfaction.

How to Apply

Visit the official Capitec Recruitment Portal to submit your application today!

Take this opportunity to grow your career while making a positive impact in the lives of others. Apply now to become part of Capitec’s mission to help South Africans live better.