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Volvo Group – Service Administrator

Volvo Group Invites Qualified Applicants for Service Administrator Vacancies (X Positions). Apply by June 18, 2024!

Volvo Group is looking for a Service Administrator to join our team. If you want to make a global impact and work with cutting-edge technology and awesome teams, this could be the job for you!

What You’ll Do

As a Service Administrator, you’ll handle all the paperwork for the workshop. You’ll report to the Service Manager and have these key responsibilities:

Warranty and Maintenance

  • Submit warranty and maintenance claims on time.
  • Ensure no claims are rejected.
  • Dispose of parts as per company rules.
  • Clearly mark all parts in the claim store.
  • Keep accurate records of all relevant documents.
  • Cost jobs within VST parameters.
  • Load sublet invoices on job cards and send them to finance for payment.
  • Get job cards signed by the Line Manager.

Job Cards for Repairs and Maintenance

  • Ensure job cards have all necessary info (registration number, chassis number, etc.).
  • Record service type (basic, annual, etc.) and any faults (e.g., brake lights not working).
  • Transfer all info to computer job card.
  • Perform credit checks.
  • Allocate job cards to the correct account (customer, warranty, maintenance).
  • Ensure job cards are signed by the driver/owner.

Outwork/Sublet Orders

  • Raise sublet orders.
  • Get quotes from outwork suppliers.
  • Attach processed invoices and orders to job cards.

Closing Job Cards

  • Maintain daily WIP controls and follow up with workshop team leaders.
  • Ensure job cards are complete with all relevant info.
  • Get the owner’s acceptance and sign-off from technicians, team leaders, and the Service Manager before closing job cards.

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Qualifications & Experience

  • Matric / N3 or equivalent.
  • Computer skills.
  • Experience with SAP/GDS Fusion.
  • Strong administrative background.

Key Skills

  • Good administrative ability.
  • Attention to detail.
  • Work well under pressure.
  • Customer-focused.
  • Good communication.
  • Team player.
  • Quality-oriented.
  • Stock control (warranty).
  • Good time management.
  • Honesty and integrity.

Application Process

Shortlisted candidates will need to complete verification checks, including references, criminal, credit, and qualification checks.

Apply For This Position

About Volvo Group

Volvo Group Southern Africa is an equal opportunity employer. We encourage people with disabilities to apply. We value diversity and strive to create a supportive environment free from harassment and discrimination. Even if you don’t meet all the qualifications, we encourage you to apply and let us decide.

Joining Volvo Group means becoming part of a global team of nearly 100,000 people. Our work makes modern life possible, with trucks, buses, engines, and construction equipment that shape the future of transport. At Volvo Trucks, we innovate to make life easier, better, and safer. Join us and help move the world forward.

Apply by June 18, 2024, to be considered for this exciting opportunity!

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Don is the creative mind behind SendCV, a user-friendly platform designed to simplify job applications. With a tech background and a passion for efficiency, Don has built tools that help job seekers present their skills effectively. He understands the challenges of today's job market and has made SendCV easy, fast, and reliable. Beyond work, Don stays updated on tech trends and shares insights through blogging and community events. His dedication to helping others succeed drives SendCV’s growth and success.

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