GAME Store Wants You (03 Posts): Send Job Application Today

GAME is looking for a Store Manager to lead our team in Jubilee Mall Pretoria. The goal is to boost sales and make sure every customer has a great shopping experience. You’ll be in charge of running the store smoothly and keeping the team motivated.

Key Responsibilities:

Customer Experience:

• Ensure every customer is greeted and helped promptly and politely.
• Handle customer questions and complaints quickly and effectively.
• Make sure all staff follow company rules for customer service.
• Develop and implement plans to improve customer experience.
• Ensure staff are properly trained and knowledgeable about our products.
• Build strong relationships with customers and fulfill their needs.

Sales:

• Analyze market trends and create strategies to boost sales.
• Use sales reports to develop action plans for improving store performance.
• Support, coach, and motivate the team to exceed sales targets.

Expenses:

• Plan and monitor market opportunities to achieve monthly sales targets.
• Control expenses to prevent overspending (e.g., scheduling, overtime, utilities).
• Manage in-store markdown processes and auction costs.

Stock Loss:

• Follow all security and risk measures to prevent stock loss.
• Ensure stock take procedures are followed and monitor their implementation.
• Maintain strict security control to minimize shrinkage and damage.

Inventory Management:

• Ensure stock levels match sales performance and merchandising plans.
• Analyze merchandise movement and manage slow/fast sellers.
• Maintain core stock and promotional lines according to company standards.

Merchandise:

• Implement and maintain space planning and visual displays as per company standards.
• Ensure stock is correctly labeled and displayed.
• Update signage and displays to promote new products and seasonal themes.

Leadership:

• Continuously develop team skills and capabilities.
• Provide regular training to achieve store standards.
• Conduct one-on-one conversations and performance improvement processes.
• Manage recruitment, selection, and onboarding processes.
• Facilitate team collaboration and act in line with company values.

General:

• Maintain compliance with business requirements (e.g., OHASA, stock loss).
• Ensure overall maintenance and housekeeping standards are met.
• Acknowledge and act on store operations communication.
• Perform duties as needed to support the team and store operations.

Requirements:

Qualifications:

• Tertiary qualification is a plus.
• Several years of retail experience in a senior management role.

Skills:

• Talent Management
• Emotional Intelligence
• Planning and Improvement
• Execution and Results Management
• Customer-Centric Approach
• Good Judgment
• Performance Management
• Ethics and Compliance Management
• Agile and Strategic Planning
• Solution-Driven Mindset

Apply Now! Don’t miss this chance to lead a dynamic team and enhance your career with GAME!

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