✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.
Dis‑Chem Pharmacies Limited invites suitably qualified applicants to apply for its Frontshop Assistant vacancies at Westown Square, Durban, KwaZulu‑Natal. The closing date for applications is 11 November 2026.
About the role
The Frontshop Assistant works on the sales floor of a Dis‑Chem store. The job is permanent and full‑time. It is perfect for anyone who enjoys helping people, keeping shelves tidy, and making sure the shop looks neat and inviting. You will be part of a team that follows Dis‑Chem’s rules for product displays, stock control, and customer service.
What you will do every day
- Set up the shelves: Put products on the right shelves, arrange them neatly, and make sure labels and prices match.
- Restock items: When the shelves run low, take new stock from the back room and fill the gaps so customers can always find what they need.
- Check dates: Look at expiry dates on food, medicine and other items. Remove anything that is past its sell‑by date or looks damaged.
- Rotate stock: Move older items to the front so they sell first and keep the inventory accurate.
- Answer “out‑of‑stock” questions: If a customer asks for a product that isn’t on the shelves, log the request and follow up until it’s found.
- Receive deliveries: Unpack boxes, check that everything is correct, and place the items in the proper spots.
- Keep the store clean: Sweep the floor, wipe shelves, and make sure the back‑room is tidy.
- Report problems: Tell your supervisor if you see low stock, broken items, or pricing mistakes.
- Help with stock‑takes: Count items during inventory checks and note any differences.
- Load and unload trucks: Move boxes carefully when stock arrives or leaves the store.
- Assist customers: Greet shoppers, answer questions, and give friendly advice about products.
- Stay updated on products: Learn about new items, promotions, and health information so you can help customers make good choices.
- Handle money: Take cash, card, voucher or coupon payments, give the correct change, and follow the cash‑handling rules.
- Process returns and exchanges: Swap out items or accept returns only when your supervisor agrees.
- Run loyalty programs: Register customers for loyalty cards and apply any discounts they earn.
- Follow safety rules: Wear the correct uniform, use safe lifting techniques, and follow all health‑and‑safety guidelines.
- Support teammates: Share knowledge, help train new staff, and pitch in where needed.
Who should apply
| Requirement | Why it matters |
|---|---|
| Matric (Grade 12) certificate | Shows you have completed secondary school. |
| 0‑6 months retail experience | Even if you have never worked in a shop, you can still apply; we will train you. |
| 1 year retail experience (optional) | Gives you a small edge but is not mandatory. |
| Certificate in Retail Business Management (optional) | Helpful if you have taken a short course in retail. |
| Basic math skills | You’ll need to add, subtract, multiply and divide when handling cash and stock. |
| Good communication | You must talk clearly with customers and coworkers. |
| Problem‑solving ability | Spotting errors and fixing them quickly keeps the store running smoothly. |
| Computer basics | Knowing how to use Word, Excel or Outlook helps with daily tasks. |
| SAP knowledge (optional) | Helpful for inventory work, but not required. |
| South African citizenship | Required by law for this position. |
| Clear background and credit check | Dis‑Chem wants a trustworthy team. |
| Valid driver’s licence & reliable transport | You need to get to work on time and may need to run small errands. |
| Willingness to work retail hours | Shifts may include evenings, weekends and holidays. |
What you will earn
- Competitive salary – paid each month and in line with market rates.
- Medical aid – helps cover health expenses.
- Provident fund – a savings plan for your future.
- Staff discount account – shop at Dis‑Chem at a lower price.
How to apply
If you think you can do the job and want to start a career in retail, click the link below and fill out the online form. Remember, the last day to submit your application is 11 November 2026.
Apply for the Frontshop Assistant position now
Why work at Dis‑Chem?
Dis‑Chem Pharmacies is one of South Africa’s biggest pharmacy chains. The company values fairness, equal opportunity and supports people with disabilities. By joining the team, you will gain real‑world experience in customer service, stock management and point‑of‑sale operations—all skills that are useful in any future job.
What happens after you apply?
The hiring team will review every application. If you are shortlisted, you will be contacted for an interview. If you do not hear back within two weeks after the closing date, please consider your application unsuccessful and feel free to apply for other openings.
Start your retail journey today with Dis‑Chem Pharmacies. The shop needs friendly, reliable people like you to keep the shelves stocked, the customers happy, and the business thriving. Good luck!