✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.
Cubix Invites suitably qualified applicants to apply for their Intern IT Helpdesk Administrator vacancy. The closing date for applications is 4 September 2026.
Cubix is looking for a young person to join its team in Durban, KwaZulu‑Natal for a 12‑month paid internship as an IT Helpdesk Administrator. This role is perfect if you love tech, want real‑world experience, and are ready to help coworkers solve computer problems. You’ll work in a busy telecom office, learn how a service desk runs, and pick up skills that many employers look for.
What You’ll Be Doing
- Answer the first call for help when users have computer or network issues.
- Log and track IT tickets, making sure each request is handled promptly.
- Help with fixing, tagging, and assigning IT hardware like laptops and phones.
- Keep an up‑to‑date list of all company equipment and its location.
- Work with third‑party vendors when a problem needs outside help.
- Manage SIM cards and make sure the data plans are correctly allocated.
- Check stock levels, order new supplies, and keep the IT storeroom organized.
- Create and delete user accounts in Active Directory and email systems.
- Install software, run routine updates, and follow the company’s IT policies.
- Write clear notes on how to do tasks so the whole team can follow the same steps.
- Help the finance team with invoice checks, delivery tracking, and account assignments.
- Take care of e‑waste by following the proper disposal process.
- Run daily checks on Mimecast, release safe emails, and help locate archived messages when needed.
- Raise any problem that can’t be solved at the first level to a senior technician.
These duties give you a taste of everything an IT department does, from helping a single user to keeping the whole office’s technology running smoothly.
Who We’re Looking For
- South African citizen, aged 18‑35.
- Completed Grade 12 (National Senior Certificate).
- Holds CompTIA A+ and CompTIA Network+ certifications.
- Has a diploma or certificate in IT, Computer Science, Systems Support, or a related field.
- Clean criminal record and no outstanding issues on the ITC (Integrated Talent Management) system.
- Not currently employed or involved in another internship/learnership.
- Passionate about fixing tech problems and learning new tools.
- Good at talking with people, explaining solutions, and staying patient.
- Organized, detail‑oriented, and able to follow set procedures.
- Comfortable working in a team and willing to take on new challenges.
- Able to juggle several tasks at once and meet deadlines.
If you tick most of these boxes, you have a solid chance of getting the spot.
Why This Internship Rocks
- Paid Position – You’ll earn a salary while you learn.
- Hands‑On Experience – Work on real tickets, manage real assets, and see the impact of your work daily.
- Mentorship – Senior IT staff will guide you, answer questions, and help you grow.
- Skill Building – Gain practical know‑how in service‑desk tools, asset tracking, Active Directory, email management, and more.
- Future Opportunities – Successful interns often get considered for permanent roles within Cubix or other companies that value practical IT experience.
How to Apply
Ready to start your tech career? Click the link below and fill out the short online form. Make sure your CV shows the required certifications and your most recent education details.
Apply for the Intern IT Helpdesk Administrator role here
Cubix wants to build a space where interns can learn, share ideas, and make a real difference. If you’re eager, reliable, and love solving tech puzzles, this internship could be the launchpad you’ve been waiting for. Remember, the deadline to submit your application is 4 September 2026. Only candidates who meet the criteria will be contacted; if you don’t hear back within two weeks, you can assume the position has been filled.
Take the first step toward a bright IT future—apply today!