✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.
Clover Invites Suitably Qualified Applicants to Apply for Their Call Centre Learnership Vacancies. The closing date for applications is 31 July 2026.
Clover is looking for fresh, eager people to join its Call Centre Learnership Programme. If you want to work in a modern call‑centre, learn on the job and earn a nationally recognised qualification, this could be your chance. The learnership runs at Clover’s Customer Service Centre in Constantia Park, Roodepoort, and includes classroom training, hands‑on practice and a chance to earn an NQF certificate.
Who Can Apply?
You’ll be a good fit if you meet all of the points below:
- Education: You have finished Grade 12 (Matric) or hold an NQF Level 4 qualification.
- Recent Matric: Your Matric was completed within the last five years (2021‑2025).
- Score: You earned at least 55 % in English and in either Mathematics or Mathematical Literacy.
- Computer Skills: You’re comfortable using a computer, typing, and handling basic software.
- Job Status: You are currently not employed.
- Learnership History: You have never taken part in another learnership before.
If you tick all these boxes, keep reading – the role could be yours.
What You’ll Need to Show
Clover values people who can act, think and work well with others. Here are the personal traits they look for:
- Proactive: You take the initiative and get things done.
- Honest & Consistent: You do the right thing even when nobody’s watching.
- High Standards: You aim to do a good job every time.
- People Skills: You can get along with colleagues and customers.
- Motivated: You stay focused on your goals.
- Team Player: You help the group succeed, not just yourself.
- Customer‑Focused: You put the customer’s needs first.
- Clear Communicator: You can explain things in a way that’s easy to understand.
- Numbers‑Savvy: You can work with simple calculations when needed.
What You’ll Do Every Day
1. Deliver Top‑Notch Customer Service
- Answer incoming calls and make outbound calls when required.
- Listen carefully to customer problems, then solve them or pass them to the right department.
2. Record and Confirm Orders
- Enter each order accurately and on time, following the daily call list.
- Let customers know if their account is on hold and why.
- Double‑check orders against Standard Operating Procedures (SOPs).
- Alert the right team members if there are any order issues.
3. Promote Clover and Partner Products
- Suggest new or extra products that fit the customer’s needs.
- Explain the features, benefits and any special deals in plain language.
4. Work as Part of a Team
- Help teammates hit their targets.
- Share the workload and celebrate group successes.
- Follow the team’s values and attend regular meetings.
- Keep visual boards and information displays up‑to‑date.
Why This Learnership Is Worth It
- Earn an NQF Qualification: After finishing, you’ll have a nationally recognised certificate that can open doors to other jobs.
- Real‑World Experience: You’ll train and work side‑by‑side with seasoned call‑centre professionals.
- Future Job Prospects: Successful learners often get a full‑time position with Clover or another reputable company.
- Location: The office is in Constantia Park, Roodepoort – easy to reach by public transport.
How to Apply
Ready to give it a go? Follow these simple steps:
- Click the Apply Here button below.
- Fill in your personal details, education history and a short motivation paragraph about why you want the learnership.
- Attach any required documents (matric certificate, ID, proof of residence).
- Submit the form before the deadline.
Important Dates
- Application Deadline: 31 July 2026 – make sure you submit before the clock runs out.
- Programme Start: To be announced after the selection process.
Quick Checklist Before You Hit Submit
- [ ] Matric or NQF Level 4 certificate attached.
- [ ] Minimum 55 % in English + Math/Math Lit shown on transcript.
- [ ] Proof of unemployment (e.g., recent bank statement or unemployment letter).
- [ ] No previous learnership experience listed.
- [ ] Motivation paragraph that shows your enthusiasm and readiness to learn.
If everything looks good, go ahead and press the submit button.
Take the first step toward a solid career in customer service. Clover’s Call Centre Learnership offers hands‑on training, a recognized qualification, and a chance to work in a supportive environment. Don’t miss out – apply today and start building the future you want.