Capitec Bank Jobs: Title Service Consultant

Capitec Bank Vacancy for Service Consultant in Kakamas, Northern Cape

Job Reference: Kakamas Service Consultant Nort

Number of Posts: 1

Closing Date: Not Specified

Location: Kakamas, Northern Cape

Job Type: Full-time

About the Role:

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. As a Service Consultant at Capitec Bank, you’ll play a crucial role in enhancing the lives of our clients by providing excellent client service, fulfilling and exceeding their needs.

Responsibilities:

• Provide exceptional client service, ensuring that clients’ needs are met and exceeded.
• Utilize the Global One product offering to support clients in banking better and living better.
• Collaborate with clients to understand their financial goals and develop personalized solutions.
• Stay up-to-date with Capitec Bank’s products and services, as well as internal business processes and procedures.
• Embody the Capitec Bank values and promote a positive customer experience.

Requirements:

• Minimum Experience:
  • 3 to 6 months of previous client service experience within a retail/financial/banking environment.
  • Alternatively, a candidate with a relevant tertiary qualification can be considered.
• Ideal Experience:
  • More than 1 year’s client service experience within a retail/financial/banking environment.
  • Demonstrated track record of engaging in sales and client-facing environments.
• Qualifications:
  • Grade 12 National Certificate / Vocational.
  • Ideal or Preferred qualifications include a relevant tertiary qualification in Commerce or similar, and certification in Finance or Banking.
• Knowledge:
  • Minimum knowledge requirements include basic calculations and a retail/consumer service environment.
  • Ideal knowledge requirements include Capitec Bank products, internal business processes and procedures, and organizational policies.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong relationship management and computer literacy (MS Word, MS Excel, MS Outlook).

Conditions of Employment:

• Clear criminal and credit record.
• Must have fingerprints which are detectable/recognizable on Capitec Bank’s internal electronic banking system.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Collaborative and dynamic work environment.

How to Apply:

To apply for this exciting opportunity, please follow these steps:

1. Click on the link below to see what this job is about and complete a short assessment: Click Here
2. Once you have completed the above, finalize your application by clicking the "Apply" button below: Click Here To Apply

Note:

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

We look forward to receiving your application!