Capitec Bank Jobs: Title Service Consultant

Capitec Bank Vacancies: Apply Now for Service Consultant Role

Capitec Bank invites suitably qualified applicants to apply for the Service Consultant position in Bloemfontein. The closing date for applications is Not Specified. Don’t miss this opportunity to join a dynamic team and make a difference in the lives of our clients.

To be part of the journey, follow the steps below:

Step 1: Complete a short assessment to see what this job is about. Click here to start.

Step 2: Finalize your application by clicking “Apply” below.

Job Description:

The purpose of this role is to enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better.

Key Responsibilities:

As a Service Consultant, you will be responsible for:

• Providing exceptional client service and meeting the needs of our clients.
• Fulfilling and exceeding client expectations by using the Global One product offering.
• Working closely with colleagues to achieve business objectives and improve customer satisfaction.

Requirements:

To be considered for this role, you will need:

Experience:

Minimum:

• 3 to 6 months previous client service experience within a retail/financial/banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered.

Ideal:

• More than 1 year’s client service experience within a retail/financial/banking environment.
• Demonstrated track record of engaging in a sales and client-facing environment.

Qualifications:

Minimum:

• Grade 12 National Certificate / Vocational.

Ideal or Preferred:

• A relevant tertiary qualification in Commerce or Similar.
• Certification in Finance or Banking.

Knowledge:

Minimum:

• Knowledge and understanding of basic calculations.
• Retail/consumer service environment.

Ideal:

• Knowledge and understanding of Capitec Bank Products.
• Internal business processes and procedures.
• Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP).

Skills:

• Communications Skills.
• Interpersonal & Relationship management Skills.
• Computer Literacy (MS Word, MS Excel, MS Outlook).

Conditions of Employment:

• Clear criminal and credit record.
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system.

What We Offer:

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Apply now by clicking the link below:

Click Here To Apply

Don’t miss this opportunity to join a dynamic team and make a difference in the lives of our clients. Apply now!