Capitec Bank Jobs: Title Service Consultant

Capitec Bank Invites Suitable Candidates to Apply for Tzaneen Service Consultant Position

Capitec Bank is excited to announce a job opportunity for a highly motivated and service-oriented individual to join their team as a Service Consultant in Tzaneen. The ideal candidate will be passionate about delivering exceptional client service and have a strong desire to learn and grow within the banking industry.

Job Summary:

As a Service Consultant, you will play a vital role in enhancing the lives of our clients by providing excellent client service, fulfilling, and exceeding their needs. You will be responsible for using the Global One product offering to support our clients in banking better and living better.

Key Responsibilities:

• Provide exceptional client service, ensuring that clients’ needs are met and exceeded
• Use the Global One product offering to support clients in banking better and living better
• Develop and maintain strong relationships with clients, understanding their needs and preferences
• Work collaboratively with colleagues to achieve team goals and objectives
• Stay up-to-date with internal business processes, procedures, and organizational policies

Requirements:

• Minimum:
  • 3-6 months of previous client service experience in a retail, financial, or banking environment
  • Alternatively, a candidate with a relevant tertiary qualification can be considered
• Ideal:
  • More than 1 year of client service experience in a retail, financial, or banking environment
  • Demonstrated track record of engaging in sales and client-facing environments
• Qualifications:
  • Grade 12 National Certificate / Vocational
  • Ideal or Preferred: Relevant tertiary qualification in Commerce or similar; Certification in Finance or Banking
• Knowledge:
  • Minimum:
    • Basic calculations
    • Retail/consumer service environment
  • Ideal:
    • Capitec Bank Products
    • Internal business processes and procedures
    • Organizational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
• Skills:
  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment:

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognizable on Capitec Bank’s internal electronic banking system

How to Apply:

If you are a motivated and service-oriented individual who is passionate about delivering exceptional client service, please follow these steps:

1. Click on the link below to see what this job is about and complete a short assessment: Click Here
2. Once you have completed the above, finalize your application by clicking apply below: Click Here To Apply

Closing Date:

The closing date for applications is not specified.

About Capitec Bank:

Capitec Bank is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.