Capitec Bank Invites Suitably Qualified Applicants to Apply for Mount Ayliff Service Consultant East Vacancies (Multiple Posts)
Apply by: Not Specified
Date to Apply:
If you’re passionate about providing exceptional client service and making a positive impact in the lives of others, we want to hear from you! Capitec Bank, a leading financial services provider, is seeking energetic and self-motivated individuals to join our team as a Service Consultant East in Mount Ayliff.
About the Job:
As a Service Consultant East, you will play a vital role in enhancing the lives of our clients by providing excellent client service, fulfilling and exceeding their needs. You will be responsible for using the Global One product offering to support our clients in banking better and living better.
Key Responsibilities:
- Provide exceptional client service by fulfilling and exceeding client needs
- Use the Global One product offering to support clients in banking better and living better
- Work closely with clients to understand their needs and preferences
- Develop and maintain a thorough understanding of Capitec Bank products and services
- Stay up-to-date with internal business processes and procedures, as well as organizational policies
Requirements:
Minimum:
- 3-6 months of previous client service experience within a retail/financial/banking environment
- Relevant tertiary qualification (e.g., Commerce or similar)
Ideal:
- More than 1 year’s client service experience within a retail/financial/banking environment
- Demonstrated track record of engaging in sales and client-facing environments
- Relevant tertiary qualification in Commerce or similar
- Certification in Finance or Banking
Knowledge:
Minimum:
- Basic calculations
- Retail/consumer service environment
Ideal:
- Capitec Bank Products
- Internal business processes and procedures
- Organizational Policies, including the Branch Credit Granting Policy principles (BCGP)
Skills:
- Excellent communication and interpersonal skills
- Strong relationship management skills
- Proficiency in MS Word, MS Excel, and MS Outlook
Conditions of Employment:
- Clear criminal and credit record
- Must have fingerprints that are detectable/recognizable on Capitec Bank’s internal electronic banking system
What We Offer:
- Competitive salary and benefits package
- Opportunities for growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Application Instructions:
To apply for this exciting opportunity, please follow these steps:
- Click here to be taken to the application portal.
- Complete the online application form, including a cover letter and up-to-date CV.
- Ensure that your application meets the minimum and ideal requirements outlined above.
We encourage applications from diverse candidates who share our passion for delivering exceptional client service. If you’re ready to make a positive impact in the lives of others, we want to hear from you!
Closing Date for Applications: Not Specified
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.