Capitec Bank Vacancies: Service Consultant in Thaba-Nchu (Multiple Positions)
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We’re on the hunt for super-energetic, self-motivated individuals who share our passion for amazing customer service in the banking industry! To join our team, follow these simple steps:
- Check out the job and take a quick assessment by clicking here.
- Finalize your application by clicking the "Apply" button below.
What You’ll Be Doing
As a Service Consultant at Capitec Bank, your main goal will be to enhance our customers’ lives by providing world-class customer service. You’ll do this by:
- Using our Global One product offering to help our customers bank better and live better.
- Fulfilling and exceeding customer needs, ensuring they have an amazing experience with us.
What We’re Looking For
To succeed in this role, you’ll need:
Minimum Experience
- 3 to 6 months of previous client service experience in a retail, financial, or banking environment.
- Alternatively, a candidate with a relevant tertiary qualification can be considered.
Ideal Experience
- More than 1 year of client service experience in a retail, financial, or banking environment.
- A proven track record of engaging in sales and customer-facing environments.
Minimum Qualifications
- Grade 12 National Certificate / Vocational
Ideal or Preferred Qualifications
- A relevant tertiary qualification in Commerce or a similar field.
- Certification in Finance or Banking.
Knowledge
- Minimum:
- Basic calculations
- Retail/consumer service environment
- Ideal:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Click [here**](Click Here To Apply ) to apply for this exciting opportunity!