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Capitec Bank Limited Vacancies: Technical Support Engineer – Stellenbosch
Job Title: Technical Support Engineer – Stellenbosch
Location: Stellenbosch, Western Cape
Job Type: Full-time
Experience: 3-5 years
Salary: Competitive salary and benefits package
Closing Date: Not Specified
Job Description:
Capitec Bank Limited is a leading financial services provider in South Africa, and we’re looking for a skilled and passionate Technical Support Engineer to join our team in Stellenbosch. As a Technical Support Engineer, you will be responsible for providing end-user technology support to all users across various locations, including campuses, branches, regional offices, and roaming users.
Key Responsibilities:
- Provide technical support to end-users across various locations, including campuses, branches, regional offices, and roaming users
- Troubleshoot and resolve technical issues related to hardware and software
- Collaborate with vendors and suppliers to repair faulty equipment and log incidents
- Propose solutions to prevent incidents from re-occurring
- Develop and maintain relationships with clients to ensure excellent customer service
Requirements:
Minimum Qualifications:
- A relevant qualification in Information Technology – Technical Support or Information Technology – Computer Science
- 3-5 years’ experience in a corporate technical support environment
- 3 years’ knowledge related to Microsoft hardware and software technology
- 1-2 years’ knowledge of Azure fundamentals, including a completed AZ900 Microsoft Azure Fundamentals Certificate
- Basic knowledge of diagnostic principles and troubleshooting
- Client relationship management practices and principles
- A+/N+ certificate
Ideal Qualifications:
- 5+ years’ experience in an IT operational environment, with 3 years’ experience in a banking environment
- Vendor relationships and management
Skills:
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Computer literacy (MS Word, MS Excel, MS Outlook)
- Analytical and problem-solving skills
- Negotiation skills
Conditions of Employment:
- Clear criminal and credit record
- Willingness to work regular shifts, weekends, or rotational standbys
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a leading financial services provider in South Africa
- Collaborative and dynamic work environment
- Ongoing training and development opportunities
- Recognition and rewards for excellent performance
How to Apply:
To apply for this exciting opportunity, please click on the link below to complete a short assessment. Once you have completed the assessment, finalize your application by clicking "Apply" below.
Note: Capitec Bank Limited is committed to diversity and applications to this position will strictly be considered in support of our employment equity goals.