Capitec Bank Jobs: Product Manager (AI/Chat)

Capitec Bank Seeks Ambitious Product Manager for AI Chat – 1 Position Available

Are you a dynamic and results-driven individual with a passion for innovation and customer satisfaction? Do you have a strong background in product development and management? If so, we want to hear from you! Capitec Bank is currently seeking a highly skilled Product Manager for our AI Chat project. As a Product Manager, you will be responsible for driving the development and launch of our new AI-powered chat service, ensuring that it meets the needs of our customers and exceeds their expectations.

How to Apply

To join our team, follow these simple steps:

1. Click on the link below to see what life at Capitec is all about and complete a short assessment: https://talentcentral.eu.shl.com/player/link/01567683b48a40db872c19bb2f07ba9e
2. Once you have completed the assessment, finalize your application by clicking the "Apply" button below.

Purpose Statement

The successful candidate will support the Product Head in producing the best product by optimizing the product throughout its life cycle. This includes directing the building and development of the product, partnering and collaborating with the Software Development Manager and teams to determine the sequence and priority of development.

Education (Ideal or Preferred)

While a degree in a relevant field is not required, it is preferred. Relevant experience and skills are more important than formal education.

Knowledge and Experience

Minimum Requirements:

• At least 8 years of management experience in product development or product management
• 5+ years of experience managing, developing, and delivering a product
• Working at tactical and operational levels and providing input into product strategy and business planning
• Integrating business and technical product segments to achieve objectives, delivery, and targets
• Career experience in technical roles
• Communicating with technical and non-technical stakeholders across multiple business units
• Authoring documents relating to product life cycle, including business plans, product roadmap, business cases, and requirements and functional specifications
• Scoping and running usability studies and/or customer research
• Using data and metrics to test theories, confirm assumptions, and measure success
• Client development and validating products through customer feedback
• Aligning operational initiatives and/or projects to corporate strategies and objectives
• Achieving goals and objectives through cross-functional teams
• Managing and working with remote/hybrid teams
• Leading and managing multi-functional teams to deliver
• Business development in a banking/financial landscape

Knowledge:

• Financial acumen sufficient for budget management
• Translation of product strategies into tactical and operational planning
• Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions, and influence others to achieve objectives
• Relevant product expertise and process know-how
• Agile product ownership and methodology
• Domain-specific knowledge, business insight, understanding of product technology, technical dependencies
• People management principles and techniques
• Stakeholder management principles and practices
• Data-driven approach; analytical and quantitative skills
• Technologically literate and able to adapt to new technologies

Ideal Requirements:

• Product development experience in the product domain at management level
• Working with Agile product ownership and methodology
• Translating and enabling business strategies and objectives into business benefits
• Initiating and implementing innovative concepts

Knowledge:

• Capitec Way of Work
• In-depth knowledge and understanding of banking (i.e., productivity, profit, efficiency, processes, and procedures, and client service)
• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
• Process mapping and process improvements techniques

Skills

• Analytical Skills
• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills

Additional Information

• Clear criminal and credit record
• Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Closing Date

The closing date for applications is Not Specified. Don’t miss this opportunity to join our team and be a part of something exciting! Click on the link below to apply: Click Here To Apply