Capitec Bank Seeks Client Engagement Manager
Capitec bank invites suitably qualified applicants to apply for their Client Engagement Manager Vacancies (1 Posts). The closing date for applications is Not Specified.
Job Title: Client Engagement Manager
Job Summary:
Are you a data enthusiast who’s also great at understanding people? Do you have a knack for crafting personalized messages that resonate with your audience? We’re looking for a talented Client Engagement Manager to join our team! As a Client Engagement Manager at Capitec bank, you’ll use data, experimentation, and behavioral science to create client engagement strategies that drive real results.
Responsibilities:
- Use data to understand client behavior and develop personalized engagement strategies that speak to their needs and preferences.
- Design and execute experiments to test hypotheses and refine engagement strategies through A/B testing, pilot programs, and iterative improvements.
- Develop data-driven frameworks that leverage predictive analytics to anticipate client needs and preferences.
- Utilize behavioral science principles, such as nudging and decision biases, to craft prompts and engagement tactics that influence positive client outcomes.
- Collaborate with cross-functional teams to implement and measure the effectiveness of engagement strategies.
- Stay up-to-date with industry trends and best practices in client engagement and behavioral science.
Requirements:
- Bachelor’s degree in a relevant field, such as marketing, psychology, or data science.
- Proven experience in client engagement, marketing, or a related field.
- Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform decision-making.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
- Experience with experimentation and A/B testing, as well as data visualization tools and techniques.
- Strong understanding of behavioral science principles and their application in client engagement.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a leading financial institution and contribute to the development of innovative client engagement strategies.
- Collaborative and dynamic work environment with a team of talented professionals.
- Professional development opportunities, including training and mentorship programs.
How to Apply:
If you’re a motivated and analytical individual with a passion for client engagement, we want to hear from you! To apply for this exciting opportunity, please click the link below to submit your application.
About Us:
Capitec bank is a leading financial institution in South Africa, dedicated to providing innovative financial solutions to our clients. We’re committed to building strong relationships with our clients and creating value for our shareholders.
Note:
Capitec bank is an equal opportunities employer and welcomes applications from diverse candidates. We’re committed to creating a workplace that’s inclusive and respectful of all employees, regardless of their background or identity.
By applying for this role, you’ll be joining a team of talented professionals who are passionate about delivering exceptional client experiences. If you’re a motivated and analytical individual with a passion for client engagement, we want to hear from you!