✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.
Job Description
OPERATIONAL MANAGEMENT
- Ensure store sales objectives are met
- Maximise incomes streams for the store (Add-ons, GP etc.)
- Stores Performance
- Ensure effective implementation of merchandising standards
- Ensure effective implementation of marketing initiatives
- Attraction and retention of customer base
INVENTORY MANAGEMENT
- Functional area
- Job Competencies
- Ensure store sales objectives are met
- Maximise incomes streams for the store (Add-ons, GP etc.)
- Stores Performance
CUSTOMER SERVICE
- Ensure Customer Expectations are exceeded
- Review Mystery shopper reports
- Ensure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaints
- Reinforce a culture of service minded staff to ensure Customer satisfaction
PEOPLE MANAGEMENT
- Facilitate the training and development of employees to ensure correct competency
- Succession Planning
- Ensure consistent, effective performance management
- Manage and enhance employee relations and satisfaction
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ADMINISTRATION
- Ensure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructions
- Cash-ups’
- Safe checks
- Alarm Checks
- Admin Files
Company Description
Cash Crusaders started in 1996 in Plumstead, Cape Town.
Today, the group sells its own branded range of quality new goods,
a wide range of pre-loved items, and offers a pawn broking service,
which enables customers to use their valuables to secure a loan.
These three profit centres enable it to be resilient through any economic circumstance.
The market-leading retailer operates through more than 230 stores in Southern Africa,
with annual revenues exceeding R2 billion.
Cash Crusaders supports a crime-free South Africa and we work closely with local policing
forums and take all necessary precautions to avoid dealing in stolen goods,
while offering a safe and convenient place for customers to trade their pre-owned goods