Capitec Bank is Hiring: Apply for the Ogies Bank Better Champion Position Now!
Closing Date: Not Specified
Are you a motivated and energetic individual looking for a career in the banking industry? Do you have a passion for providing excellent customer service? Look no further! Capitec Bank is inviting suitably qualified applicants to apply for the Ogies Bank Better Champion position.
Job Description:
As a Better Champion, you will be responsible for welcoming clients and coordinating the branch flow through efficient queue functioning, providing excellent client service, and assisting clients at the ATM and completing transactions on any remote or self-service channels. This role requires you to be knowledgeable about bank branch environments, Capitec Bank products, and business processes. You will also have the opportunity to gain the knowledge, skills, and experience required for service consulting.
Responsibilities:
- Welcome clients and coordinate the branch flow through efficient queue functioning
- Provide excellent client service and assist clients at the ATM
- Complete transactions on any remote or self-service channels
- Gain knowledge, skills, and experience required for service consulting
Requirements:
- No experience required, but individual must hold a Grade 12 National Certificate
- Some client service experience within a retail/financial/banking environment is ideal
- Basic calculations, communication skills, computer literacy, and interpersonal relationship management skills are essential
- Knowledge of bank branch environments and Capitec Bank products and business processes is ideal
Qualifications:
- Grade 12 National Certificate / Vocational
- Ideal or preferred qualifications include a higher qualification in a relevant field
Knowledge:
- Basic calculations
- How to engage with people
- Clarity and understanding of own aspirations, being ambitious and keen to learn
- Knowledge of bank branch environments and Capitec Bank products and business processes is ideal
Skills:
- Communication skills
- Computer literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal and relationship management skills
Conditions of Employment:
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognizable on Capitec Bank’s internal electronic banking system
How to Apply:
To be part of this exciting opportunity, follow these steps:
- Click on the link below to see what this job is about and complete a short assessment:
Click Here to Apply - Once you have completed the above, finalize your application by clicking "Apply" below:
Note:
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.