Capitec Bank Agent: Service Desk Technology Services (6 month contract)

✅ Attention Job Seekers: Be sure to read through the entire post for important details! You'll find the application link or email provided at the end of the post.

Company: Capitec Bank Ltd

Apply by: 22 July 2024

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.

Experience

Minimum:

This role is suitable for first entry into employment.
MS Office suite (Basic)

Ideal:

Telephonic technical support experience, preferably in a Service Centre environment

Qualifications (Minimum)

Grade 12 National Certificate / Vocational in Information Technology – Computer Science

Qualifications (Ideal or Preferred)

A relevant tertiary qualification in Information Technology

Knowledge

Minimum:

Cooperation and relationship building with people

Ideal:

Basic IT Hardware and Software Support
Client Service principles

Skills

Communications Skills
Interpersonal & Relationship management Skills
Attention to Detail
Analytical Skills

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Conditions of Employment

Clear criminal and credit record
Willing to work regular shifts or weekends or rotational standbys

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Apply Now